Cookie Policy

Effective Date: January 14, 2026

This Cookie Policy explains how HealRoad (“HealRoad”, “we”, “us”, “our”) uses cookies and similar technologies on our website and related Services.

Cookies are small text files stored on your device when you visit a website. Similar technologies include pixels, SDKs, local storage, and tags. These help us provide core functionality, remember preferences, improve performance, and (where allowed) measure marketing effectiveness.

1. Who We Are

Controller: HealRoad
Address: İşçi Blokları Mahallesi, Muhsin Yazıcıoğlu Caddesi, No:57/86 Çankaya/Ankara
Phone: +90 554 838 42 07
Email: privacy@healroad.com

2. Types of Cookies We Use

We use the following categories of cookies (and similar technologies):

2.1. Strictly Necessary Cookies

These cookies are required for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, filling forms, or maintaining security.

• Authentication and session management
• Security and fraud prevention
• Load balancing and basic performance
• Cookie consent storage (to remember your choices)

2.2. Preference Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.

• Language and locale preferences
• UI preferences (e.g., selected country code)

2.3. Analytics Cookies

These cookies help us understand how visitors interact with our Services (e.g., which pages are visited, how long users stay, what errors occur). We use this information to improve the website and user experience.

• Page views and navigation patterns
• Performance monitoring and error diagnostics
• Aggregated statistics

2.4. Marketing Cookies (Where Used)

Marketing cookies may be set through our site by advertising partners to measure campaign performance and, where permitted, show relevant ads. These cookies may be used to build a profile of your interests.

• Conversion measurement
• Ad performance and attribution
• Frequency capping (limiting repeated ads)

3. How We Use Cookies

We use cookies and similar technologies to:

• Operate and secure the Services
• Remember your settings and preferences
• Understand usage and improve performance
• Measure marketing effectiveness (where enabled and lawful)

4. Your Choices and Controls

4.1. Cookie Banner / Settings

Where available, you can manage your cookie preferences through our cookie banner or cookie settings tool. Strictly necessary cookies are always active because they are required for the Services to work.

4.2. Browser Controls

Most browsers allow you to control cookies through their settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of the Services.

4.3. Opt-Out of Interest-Based Advertising

If we use marketing cookies, you may be able to opt out of interest-based advertising through your browser settings and, depending on your region, industry opt-out tools. Please note that opting out does not stop you from seeing ads; it may make them less relevant.

5. Cookies Set by Third Parties

Some cookies may be set by third-party services that appear on our pages or that we use to operate and measure the Services (e.g., analytics providers, customer support tools, advertising platforms). These third parties may process data according to their own privacy notices.

Examples (if enabled): analytics tools, error monitoring tools, customer chat tools, and advertising/measurement platforms.

6. Cookie Retention

Cookies can be either “session” cookies (deleted when you close your browser) or “persistent” cookies (stored for a defined period or until deleted). Retention depends on the cookie’s purpose and configuration.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice within the Services.

8. Contact

If you have questions about our use of cookies or this Cookie Policy, contact us:

• Email: privacy@healroad.com
• Phone: +90 554 838 42 07
• Address: İşçi Blokları Mahallesi, Muhsin Yazıcıoğlu Caddesi, No:57/86 Çankaya/Ankara