EDITED TO ADDTo address the last portion of your response: "If you are a real client you know where to reach us" I just responded to both emails I have sent to you - you never replied to either one. Hopefully now you can see your records, and I'm more than happy to share my accrued bills here from regluing crowns to eventually replacing all.What a shame. This response is nothing but gaslighting a person that has trusted you with their oral health and is now paying off a loan because of it. You are telling me I'm not a dentist to make an ASSUMPTION? So I cannot assume my teeth were not done correctly becuse you as professionals know better than me? Are they not my teeth? Was I supposed to put my crowns back in every week then? Why were they slipping out? I WAS told by multiple dentists in the United States that you have overshaved my teeth. That you have not respected the biological barrier, which caused constant inflamatioon, and that connecting them makes it harder to clean and maintain. Forget about the overshaving and connections. WHY DID YOUR CROWNS SLIP OUT. A CROWN SHOULD NEVER SLIP OUT (you don't need to be a professional to know that, but it was confirmed by multiple) The attempt to gaslight me is crazy. You never told me you would work with my overseas clinic and I stopped receiving responses when I got upset with your aftercare member. Everything was handled through whatsapp. I did do my teeth there, I did fly there, I do have a credit card charge from you on my account. Perhaps if I was not a client maybe I should dispute the charge and receive a refund? I also paid a big portion in cash so please send me that as well then? As well as your funny warranty certificate I received, you did not promise anything for free when I inquired about it. I was told I'm doing something wrong for the crowns to fall such as eating sticky foods or whatever gaslighting response I received back then. I did pay$40k to redo all the crowns here and I DID send you photos of my crowns falling after I came home. I was gaslighted by you then, and I am being gaslighted by you now. I hope any person that values their health sees this comment and thinks twice about trusting a company that responds in such way. I would gladly share my experience with anyone that is even considering contacting you. Would you like me to provide my personal information publicly in order to PROVE to you that you ruined my teeth? The fact that I wasted time twice to come here and review this business is enough to know that I am in fact a real patient. Perhaps there are clients that are happy with you but I have seen google reviews, including mine, being removed afer the same experience. -----Can’t believe how many positive reviews this clinic has. They ruined my teeth. Before I receive a long gaslighting response from them, I would like to say that I’m not wasting my time writing this review for fun and it is the honest truth that I can back up with proof.Flew from the US to get a better deal and they overshaved my teeth. I was the one who requested a full mouth of crowns which I do regret now but they connected the crowns and made them in a way that did not respect the biological barrier and was hard to clean. As a result, my gums bled for 2 years and I had a breath that was unpleasant due to the constant blood. They of course told me to floss more and use mouthwash.. that’s it, as if I’m an idiot who doesn’t know how to take care of their teeth.In addition, and the worst of all, my crowns started coming out 2 weeks after being back to the US. Since they were connected, I had to pay for 2-3 new crowns at a time. They were literally sliding off. When I got my first dental cleaning, more came out. Some of them were glued back and others we had to just replace. This was such a nightmare and after a year I did surgery to bring more space in my gums and when that didn’t help the bleeding, we ended up replacing the rest of the crowns with a local dentist. It cost me $45,000 to fix this and my gums are no longer inflamed and bleeding. I even had a baby recently and no hormonal bleeding or swelling. So the issue definitely was due to their work. When I contacted them, they told me to fly back so they can do an exam but just gaslighted me that I ate something wrong and that’s why my crowns slid off. I couldn’t justify paying $1000 to fly back to eventually get more damage done and I was not even once told that they would do it free of charge so of course I did not go.Honestly, every dentist I consulted in the US told me the crowns were done wrong and in a rush and that my teeth are overshaved and should not have been shaved so much. I never got even $1 refund from this company for the horrible work they did and I’m now owing so much more to fix their work. They also stopped responding once I was upset and freaking out which of course made things even more awesome.
EDITED TO ADDTo address the last portion of your response: "If you are a real client you know where to reach us" I just responded to both emails I have sent to you - you never replied to either one. Hopefully now you can see your records, and I'm more than happy to share my accrued bills here from regluing crowns to eventually replacing all.What a shame. This response is nothing but gaslighting a person that has trusted you with their oral health and is now paying off a loan because of it. You are telling me I'm not a dentist to make an ASSUMPTION? So I cannot assume my teeth were not done correctly becuse you as professionals know better than me? Are they not my teeth? Was I supposed to put my crowns back in every week then? Why were they slipping out? I WAS told by multiple dentists in the United States that you have overshaved my teeth. That you have not respected the biological barrier, which caused constant inflamatioon, and that connecting them makes it harder to clean and maintain. Forget about the overshaving and connections. WHY DID YOUR CROWNS SLIP OUT. A CROWN SHOULD NEVER SLIP OUT (you don't need to be a professional to know that, but it was confirmed by multiple) The attempt to gaslight me is crazy. You never told me you would work with my overseas clinic and I stopped receiving responses when I got upset with your aftercare member. Everything was handled through whatsapp. I did do my teeth there, I did fly there, I do have a credit card charge from you on my account. Perhaps if I was not a client maybe I should dispute the charge and receive a refund? I also paid a big portion in cash so please send me that as well then? As well as your funny warranty certificate I received, you did not promise anything for free when I inquired about it. I was told I'm doing something wrong for the crowns to fall such as eating sticky foods or whatever gaslighting response I received back then. I did pay$40k to redo all the crowns here and I DID send you photos of my crowns falling after I came home. I was gaslighted by you then, and I am being gaslighted by you now. I hope any person that values their health sees this comment and thinks twice about trusting a company that responds in such way. I would gladly share my experience with anyone that is even considering contacting you. Would you like me to provide my personal information publicly in order to PROVE to you that you ruined my teeth? The fact that I wasted time twice to come here and review this business is enough to know that I am in fact a real patient. Perhaps there are clients that are happy with you but I have seen google reviews, including mine, being removed afer the same experience. -----Can’t believe how many positive reviews this clinic has. They ruined my teeth. Before I receive a long gaslighting response from them, I would like to say that I’m not wasting my time writing this review for fun and it is the honest truth that I can back up with proof.Flew from the US to get a better deal and they overshaved my teeth. I was the one who requested a full mouth of crowns which I do regret now but they connected the crowns and made them in a way that did not respect the biological barrier and was hard to clean. As a result, my gums bled for 2 years and I had a breath that was unpleasant due to the constant blood. They of course told me to floss more and use mouthwash.. that’s it, as if I’m an idiot who doesn’t know how to take care of their teeth.In addition, and the worst of all, my crowns started coming out 2 weeks after being back to the US. Since they were connected, I had to pay for 2-3 new crowns at a time. They were literally sliding off. When I got my first dental cleaning, more came out. Some of them were glued back and others we had to just replace. This was such a nightmare and after a year I did surgery to bring more space in my gums and when that didn’t help the bleeding, we ended up replacing the rest of the crowns with a local dentist. It cost me $45,000 to fix this and my gums are no longer inflamed and bleeding. I even had a baby recently and no hormonal bleeding or swelling. So the issue definitely was due to their work. When I contacted them, they told me to fly back so they can do an exam but just gaslighted me that I ate something wrong and that’s why my crowns slid off. I couldn’t justify paying $1000 to fly back to eventually get more damage done and I was not even once told that they would do it free of charge so of course I did not go.Honestly, every dentist I consulted in the US told me the crowns were done wrong and in a rush and that my teeth are overshaved and should not have been shaved so much. I never got even $1 refund from this company for the horrible work they did and I’m now owing so much more to fix their work. They also stopped responding once I was upset and freaking out which of course made things even more awesome.
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