Afro hair transplant clinic selection after two video calls

I had two video calls this week for Afro-Hair FUE Transplantation. Both clinics sounded polite, but they explained the donor area very differently and the packages were not same. One included hotel and translator, the other included only procedure and transfer from airport. I am trying to compare communication more than price now. One doctor joined the call for maybe five minutes, the other call was only coordinator but she answered all my travel questions properly. I know final plan must be made in person, but for choosing clinic from abroad, what did you ask before booking? I am especially thinking about hair type experience, number of patients per day, and follow-up after I return home.