Data Deletion Instructions

Effective Date: January 14, 2026

HealRoad (“HealRoad”, “we”, “us”, “our”) respects your privacy and your right to request deletion of your personal data. This page explains how you can request deletion of personal data that HealRoad may receive through Meta Lead Ads forms, our website, or related Services.

1. Who We Are

Controller: HealRoad
Address: İşçi Blokları Mahallesi, Muhsin Yazıcıoğlu Caddesi, No:57/86 Çankaya/Ankara
Phone: +90 554 838 42 07
Email: murat@healroad.com

2. What Data We May Receive

HealRoad may receive personal information when you submit a Meta Lead Ads form or contact us through our website or related Services. This information may include:

Name and surname
Email address
Phone number
Treatment interest or requested healthcare service
Message or additional information voluntarily provided by you
Lead form submission details received from Meta, where applicable

3. How We Use This Data

HealRoad uses this data only to manage patient inquiries, respond to requests, provide information about healthcare services, and operate our internal lead management and customer communication processes.

We do not sell your personal data. We do not use Meta Platform Data to manage third-party business assets, ad accounts, Pages, or lead data on behalf of other businesses.

4. How to Request Data Deletion

If you want to request deletion of your personal data from HealRoad systems, please contact us by email:

Email: murat@healroad.com

In your request, please include enough information for us to identify your record, such as:

The email address you used when submitting the form
The phone number you used when submitting the form
Your full name
The approximate date of your inquiry, if available

5. What Happens After Your Request

After receiving your deletion request, we will review and verify the request. Once verified, we will delete the related personal data from our active systems within a reasonable period, unless we are required or permitted to retain certain information for legal, security, fraud prevention, dispute resolution, or compliance reasons.

If we cannot identify your record based on the information provided, we may ask you to provide additional details so we can locate the relevant data.

6. Data Related to Meta Lead Ads

If your personal data was submitted through a Meta Lead Ads form, HealRoad may have received the data from Meta for the purpose of responding to your inquiry. You may request deletion of this data from HealRoad by following the instructions on this page.

You may also manage your information and privacy settings directly through your Meta account, where applicable.